FAQ
Frequently Asked Questions
We want you to love our products. Should you have any questions or concerns about basqNYC skincare please contact us at customerservice@basqnyc.com
What forms of payment do you take?
We accept all major credits cards (Visa, Mastercard, American Express,) as well as PayPal and Google Pay.
When will my order ship?
Most orders are processed within 1-2 business days.
Where are your products made?
All basqNYC products are manufactured in the USA..
What are your shipping options?
Ground shipping within the United States is a flat $8 Fee. Expedited shipping available.
What is your return policy?
We are unable to accept returns of products, but if you have any questions or concerns about product quality please reach out to customerservice@basqnyc.com for support.